Syed Muhammad Naveed Ul Haq

Angestellt, IT Service Desk Specialist, Al Futtaim Group

Berlin, Deutschland

Über mich

Specializing in both Mac and Windows environments, I excel in providing comprehensive support for operating systems including Windows 8, 9, and 10. My proficiency extends to proficiently handling printer and scanner installations, ensuring seamless integration and resolving any issues that may arise.My role encompasses Network Level-1 support, where I am adept at identifying and resolving connectivity issues, ensuring a smooth and uninterrupted flow of data..One of my key strengths lies in my proficiency with Microsoft Office tools,Additionally, my expertise in Jira Service Desk empowers me to efficiently manage and address IT service requests, ensuring timely and effective solutions.My in-depth knowledge of Microsoft Active Directory is a cornerstone of my capabilities, allowing me to implement, manage, and troubleshoot user accounts, security groups, and group policies. , and user access is efficiently managed.

Fähigkeiten und Kenntnisse

TCP/IP
Oracle
Troubleshooting
Linux
Customer Experience Management
Kundenbindung
Scripting
Outlook
DHCP
Network Security
Technischer Service
Rechnernetzwerke
Infrastruktur
Software
Arbeitsplatzrechner
Administration
Client / Server
Kundenbeziehung
After Sales Management
Cloud Computing
IT-Anwendungen
Python
Anwendung
Service Desk
Shell
Kundenservice
Remote Support
Informationstechnologie
G Suite
Computer
Anwendungsbetreuung
MS Office
Web-Administration
Klonierung
Microsoft Azure
Jira
VoIP
VPN
IT-Betreuung
Microsoft Word
Microsoft Excel
VLAN
Customer-Relationship-Management
PABX
Viewer
Backup-Lösungen
Drucker
DNS
Informatik
SNMP
XP
Win 95
SUPPORT ENGINEER
Koordination
FTP
IT Infrastructure Library
IT-Infrastruktur
Bankensoftware
Datacentre
Beschwerdemanagement
EDV
Füllstand
Helpdesk
Elektrotechnik
Kunde
Windows 10
Microsoft Active Directory
azure
Microsoft Office 365
IT-Consulting
Information technology
Windows Server
AWS
Help Desk / Desktop Support
Networking
Windows
System Administration
PC Support
Active Directory
PC
Server
Consulting
Technology
Support

Werdegang

Berufserfahrung von Syed Muhammad Naveed Ul Haq

  • Bis heute 11 Jahre und 10 Monate, seit Aug. 2012

    IT Service Desk Specialist

    Al Futtaim Group

  • 7 Jahre und 7 Monate, Mai 2014 - Nov. 2021

    IT SUPPORT ENGINEER

    UIT

  • 7 Jahre und 7 Monate, Mai 2014 - Nov. 2021

    IT Specialist

    UIT

  • 7 Jahre und 8 Monate, Apr. 2014 - Nov. 2021

    IT Consultant

    UIT

  • 7 Jahre und 7 Monate, Apr. 2014 - Okt. 2021

    IT Specialist

    UIT

  • 1 Jahr und 4 Monate, Aug. 2012 - Nov. 2013

    IT Service Desk Specialist

    Alfuttaim

  • 9 Monate, Sep. 2011 - Mai 2012

    IT Customer Support Engineer

    Barclays Bank

Sprachen

  • urdu

    Fließend

  • Englisch

    Fließend

  • Deutsch

    Gut

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